service failure

An Empirical Research of Customer Satisfaction after Service Failure and Recovery Based on Perceived Value

基于感知价值的服务失误补救后顾客满意的实证研究

The paper studies squeezed cap of piercing plugs nose, failure mechanism of melting, influence factor and the process measure of lengthening the service life of plug.

研究了穿孔顶头鼻部压堆戴帽和熔化的失效机制，影响因素，提出了延长顶头使用寿命的工艺措施。

Although the repair service carried out, but these repair measures can achieve the purpose of repair, whether to save the service failure.

虽然进行了服务修复，但是这些修复措施是否能达到修复的目的，是否能挽救服务失败。

This article presents an operation risk management model and mechanism, which quantifies the risks of financial IT service, strengthens the operation process audit, reduces the operation failure and promotes the performance of the system.

针对金融IT服务的运行风险，提出了金融IT服务运行风险量化方法和运行风险管理模型，并在该模型下实现了一个金融IT运行操作服务保障系统。

Secondly, naming service registration management functions have been achieved and the problem of single point of failure service has better fault tolerance.

其次，实现命名服务注册管理功能，有效解决了服务单点失效问题，具有较好容错性能。

The research indicates that the failure of converter gas hood is mainly caused by the heat stress of converter and the corrosion of water in tubes, and the high-temperature operation also shorten the service life of water-wall tubes.

研究结果表明：转炉烟罩的失效主要是由烟罩的热应力和工质水的腐蚀所引起，烟罩冷却水管的超温工作大大缩短了它的使用寿命；

With the development of modern industrial equipment large-scale, the mechanical structure bearing is more and more heavier, the working time is more and more longer. Fracture failure of mechanical structure has become the biggest threat of equipment structure of safety, reliability and service life.

随着现代工业设备大型化和规模化的发展，机械结构的承载越来越大，工作时间越来越长，机械结构的断裂失效已经成为设备结构安全性、可靠性、使用寿命的最大威胁。

Due to the unavoidability of service failure, which is the main reason that customer switch to other service providers. Therefore, how to grasp the moments of truth to carry out service recovery has always been the focus of theory and practice.

由于服务失败的不可避免性，以及服务失败是顾客转换服务提供商的主要原因，因此，如何掌握关键时刻进行服务补救一直以来都是理论界和实践界关注的焦点。

If a major failure occurs, the quality of service that customers and internal people receive will suffer.

如果出现重大故障，针对客户和内部人员的服务质量将受到影响。

This perception becomes particularly evident during a self-relevant goods or service failure.

在 自我 关联商品或服务失败的案例中,消费者的这种理解显得很明显.

The most likely causes of instance failure are human error, service failure, or file corruption.

最有可能导致实例故障的情况包括人为错误、服务失败、或者文件损坏。

After the failure occurred at local tube for hydrogen manufacturing furnace, by the use of replacing the failure portion of furnace tube, the service life of whole furnace tube could be prolonged.

制氢转化炉炉管局部发生失效后，采用局部更换炉管失效段的方法可以延长整根炉管的使用寿命。

Those enterprises which highly rely on network information are sensitive to service fault, immense economic lose may caused by short time service failure. Therefore, to design a monitoring system suitable to heterogeneous computing environments has a wide range of practical significance.

为避免网络信息化依赖程度高的企业因应用系统故障而造成巨额经济损失，设计一个适用于异构计算环境的监控系统具有广泛的现实意义。

Service life test on site is basically accurate and reliable to evaluate the service life of high speed spindle bearing. It is key to distinguish bearing and non bearing factors of test bearing failure.

采用现场使用寿命试验评价高速磨头轴承的使用寿命基本准确可靠，关键是分清试验轴承失效的轴承和非轴承因素。